Hey Walter -- As far as I know, tagging subscribers when they signed up needs to be set up through an automation.I think your concern needs to be checked out by a product specialist of ConvertKit since it might need... (More)

Hey Natasha -- I don't think this is possible, but what you can do is to create a link trigger that when someone clicks on a link in your email, they will get that tag. What you need to do... (More)

Hi @Carolyn Boyce10

We have a known issue that can give false positives on broken URLs. If you tested the link and it's working, you can safely send the email. Our team is already working on a fix for this.... (More)

Hi @Sarah Bowden11 

Can you check if you've selected the thank you page from the incentive settings? You need to set it to redirect to the Thank you page.