If you are trying to connect and use Stripe and integrate it into convert kit and not sign up for the Convert Kit commerce use this link: https://help.convertkit.com/en/articles/2632323-stripe-integration

It's super easy but a few vital pieces of information that were missing from the article and support teams common knowledge to make it work:

After you've set up the Stripe integration in CK and the webhook is installed in Stripe and says active, set up a Visual Automation in Convert Kit, Click New Automation, Click Start From Scratch, Then top right you'll see a toggle called Live - Turn That On. Don't do anything to set it up further yet. Rename the automation as you like then move onto the next steps.

After you follow the steps in the Convert Kit instructions & what I wrote above, you need to do what they call a live purchase through Stripe of each product and subscription you want to be connected back into Convert Kit. You can use a discount code but the purchase has to be for .50 or more (depending on currency) to trigger the connection and make the products appear in CK so you can track purchases and use the products in the automations, etc. If you do 100% off it won't work. I recommend creating one promo code in Stripe and doing one product and purchase in stripe then move to the next step to make sure it's working before you take the time to do the rest. These are minimum purchase amounts as listed by Stripe for all the countries they support: https://stripe.com/docs/currencies#minimum-and-maximum-charge-amounts

Okay, you've made the .50 + cent purchase in stripe, now go back to the live visual automation you created in CK. Click Start Building, select Purchase, Select Stripe from the drop down, then when you select from the next drop down it should list the product you purchased in Stripe. It make take 5-10 minutes for it to appear so wait a few if you don't see it right away. Once you see it, you can select it and build your visual automation with it to trigger adding and deleting tags, starting email sequences, etc.

Repeat this process for each product or subscription you need to add from Stripe.

I hope this saves other people the 72 hours it cost me to figure this out. Convert Kit is a valuable amazing tool that I love but their support is so hit or miss so if you get the wrong person you are doomed lol.

I want to connect my Stripe account to convertkit