Today's tip is brought to you by @Olivya, and she walks through how to easily edit your incentive email using the new incentive email editor!
Watch the tip right here! 👇🏼
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In ConvertKit you can ask and answer questions and share your experience with others!
When I click the little plus to edit my incentive email, the options box pops up UNDERNEATH my current view so I can't actually do anything with it at all. Chrome on Mac
Sorry for the trouble, @yschlachter! Could you please try again from a private browsing/Incognito window? If it works there, that might indicate that there's something in your cache or cookies that is interfering with ConvertKit on the regular browser window.
You should be able to open a private browsing window by clicking File > New Incognito/Private Window and then navigate to ConvertKit from the window that opens.
If the issue persists there, please reach out to our team at help@convertkit.com (or via the in-app messenger in your account) with a description of this issue and a screenshot if possible. One of our Product Specialists will be able to help troubleshoot further!