3 weeks ago my emails started bouncing but I didn't realise until now - 2/3 of my list is marked as bounced. How can I restore these people to my list? And I don't know why it happened so how can I stop it happening again?

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Hey Kathryn -- That's not good. As far as I know, the subscribers bounced after unsuccessful attempts of ConvertKit to reach their email server. They do this to maintain the good health and deliverability of our list. I would suggest reaching out to their deliverability so that they can check what's happening with the bounces. You can reach them here: https://convertkit.com/support6