Hi Kathrynread,
With this inquiry I highly recommend you reach out to help@convertkit.com5, so they can open your account and do an investigation on what happened.
Question
Deliverability 3 weeks ago my open/click rates fell off a cliff. Then I heard that some people hadn't received mails in that time & now it seems that my subscribers have dropped from 161 a week ago to 65 (although I can only see evidence of one unsubscribe in my account) Can anyone advise what I'm doing wrong??
3 weeks ago my open/click rates fell off a cliff. Then I heard that some people hadn't received mails in that time & now it seems that my subscribers have dropped from 161 a week ago to 65 (although I can only see evidence of one unsubscribe in my account) Can anyone advise what I'm doing wrong??
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