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Matt
Matt
Asked a question 3 months ago

After monitoring I can see all my new subscribers are not confirming. It can't be a coincidence, so I'm assuming the emails are going to spam. I've asked them to check their inboxes and junk folder on the subscriber page. Is there any negative impact of configuring DMARC/DKIM? I only have around 500 subs.

Where am I?

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Antoinette
Bookworm, Book Collector, and Loves Cooking.

Hi @Matt9 

It looks like the team will need to dig into your account a bit more to check this. I suggest reaching out to the team at help@convertkit.com8. Thanks!