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Asked a question 2 years ago

Am I able to have a PDF be downloaded to those that fill out my form instead of them having to subscribe within an incentive email to get it? I would love to cut out the double opt-in, but still want the incentive of the PDF being downloaded after the form is filled out.

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Hey @janice37! If you're delivering the freebie via incentive email, they will have to click the link in the incentive email in order to receive it. Double opt-in is on a per form/landing page basis, so they'll need to confirm their subscription to each new form or landing page they sign up to. One way to help with this experience is to adjust the language of the incentive email to be more tailored to what they've just opted into, rather than the default language. We have a guide on editing the incentive email here49, if that helps ☺️