Skip to main content
Asked a question 2 years ago

Any idea how you add an exit intent form to Wordpress? I have the plugin and went to Settings>ConvertKit>General Settings>Default Form and added it there but it's still not showing up on the computer (and not sure how it would show up on mobile). Thanks

💡Make the most of your Community Member profile 

Share more about yourself! Click on your gravatar> profile > edit profile 

  • About You tab:
    • Photo: upload a picture of yourself or your brand
    • About You: let other community members know a little about you as a person, a creator, and anything else you'd like to add
    • Banner: add an image of your creator brand, logo, or an image that inspires your creativity
  • Social Media tab:
    • Let other members know where they can find you and your brand across social media platforms. This is a great additional step to connect with other creators in the industry!

Hey @Chelsea43! If you're having trouble with your form not displaying on your site, we have a couple of troubleshooting guides below that cover the most common causes of this:

If the issue persists after trying those steps, please feel free to reach out to our team at help@convertkit.com47 (or via the in-app messenger in your account) with a description of this issue, the name of the form (as it is displayed on the forms page54 in your account), the URL on which it is embedded, and a screenshot of how it is embedded, if possible. One of our Product Specialists will be able to take a look and help troubleshoot further from there ☺️

(As an aside, there's not a guarantee that exit intent will work on mobile. Exit intent can sometimes trigger if you move from one browser tab to the next, but it’s not reliable. The reason it doesn’t work on mobile is because exit intent is trying to detect the mouse cursor moving outside the browser frame. Since mobile doesn’t have the cursor option, it doesn’t have a reliable way to trigger that like it does on desktop.)

Question Stats

403 view
1 follower
Asked a question 2 years ago
Views this month