Skip to main content
Kaitel Männikust
Email automation enthusiast
Asked a question 2 years ago

Anyone using responsive templates in ConvertKit? If I use a html template that's supposed to be responsive (and is in preview) it looses all of it's responsiveness after email gets sent out (Gmail). What am I missing?

💡Make the most of your Community Member profile 

Share more about yourself! Click on your gravatar> profile > edit profile 

  • About You tab:
    • Photo: upload a picture of yourself or your brand
    • About You: let other community members know a little about you as a person, a creator, and anything else you'd like to add
    • Banner: add an image of your creator brand, logo, or an image that inspires your creativity
  • Social Media tab:
    • Let other members know where they can find you and your brand across social media platforms. This is a great additional step to connect with other creators in the industry!
ConvertKit Community Specialists

Hey @Kaitel Männikust51, your custom HTML email template will still vary on how the email provider will read it. You might want to try our Default HTML Email Templates In ConvertKit66 or you can also reach out to our support team at help@convertkit.com78 so we can check your custom HTML template.