If your account is pending approval, you can reach out to ConvertKit's support team at email@example.com (or with the message bubble in the lower right corner) and they'll be able to let you know what's going on.
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In ConvertKit you can ask and answer questions and share your experience with others!
Email sending is disabled until your account has been approved by our team.How can I enable the sending function?
How long does it take for convertkit to approve affiliate partnership request/submission? It's over a week and I haven't gotten a response.