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Asked a question 2 years ago

Came back on CovertKit after taking some time off... I created an email to send as a broadcast and tried to email it to myself as a test but I haven't received anything. I've looked through all my setting but have no idea why I'm not receiving the email. I want to make sure it works before I send out the broadcast to everyone else. HELP!

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Bookworm, Book Collector, and Loves Cooking.

Hi @kasaodeta45 

I recommend reaching out to the team at help@convertkit.com88 so they can further check why you're not receiving the preview email of your broadcast.

Kaitel Männikust
Email automation enthusiast

Hi! Did you send it out for yourself as a subscriber? Then check your subscriber profile and see whether it got sent out. If it did, then check you spam folder.