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Asked a question 2 years ago

Can I change an email template for my broadcast without it changing the template for my incentive email?

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I ran into the same thing. I just asked help in the chat. The incentive emails always use the default template. So whatever you set as the default will be your incentive email template. For broadcasts you can choose a template on the right side of the broadcast under General styles - provided you have more than one template. If you choose a template other than the default for your broadcast, it will be different than the incentive email templatge. I am going to try that out.