Skip to main content
Question
Support
Asked a question 2 months ago

Can someone please help me? I just paid for 1 year of Convert Kit and on the About You page on the bottom. I type in my website and it says it can't be reached and its live and fine. I have already downloaded the plug in and it's waiting for my API. I have tried multiple variations. I got Convert Kit to save time and we are off to a really bad start.

๐Ÿ’กMake the most of your Community Member profileย 

Share more about yourself! Click on your gravatar> profile > edit profileย 

  • About You tab:
    • Photo: upload a picture of yourself or your brand
    • About You: let other community members know a little about you as a person, a creator, and anything else you'd like to add
    • Banner: add an image of your creator brand, logo, or an image that inspires your creativity
  • Social Media tab:
    • Let other members know where they can find you and your brand across social media platforms. This is a great additional step to connect with other creators in the industry!
Antoinette
Bookworm, Book Collector, and Loves Cooking.

Hi there,

I recommend reaching out to the team at help@convertkit.com7 so they can check your account further.