CK newbie here! I just set up my first automation and have a couple of questions: Q1: First, I set it up for first name w fall back but when I preview email to myself, it still says Hello [FIRST NAME] - or something like that. Elsewhere, I saw that this may not work when you send it to yourself - if that's the case how best to test it? Q2: My confirmation email looks weird when I view it on my phone - words run right up against the edge. How do I go about fixing this or formatting the email beyond the v-limited options I saw when I created it (no options to change font or font size, for example) Q3: How do I create line breaks in a community post like this one?!?!