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Asked a question 3 years ago

Convertkit links appear to trigger spam filter. When I send an email and the recipient replies, the reply is caught in the spam filter. Troubleshooting this, it seems that the unsubscribe link is the problem. This is shown in the first screenshot. When I remove it, the email goes through, as is shown in the second screenshot.

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Hi @lukas.halim@gmail.com50! I'd suggest sending this in to our deliverability specialist, as it's a spamhaus block. Just send a quick email with these screenshots to help@convertkit.com32, and include 'deliverability' in the subject line. We'll investigate for you! :)