Hey @Joel Cape60! Outlook in particular can be finicky with certain email styles, so it's possible that is what is happening here. In this case, I'd recommend reaching out to our team at help@convertkit.com135 (or via the in-app messenger in your account) with a screenshot of both versions of the email for comparison — one of our Product Specialists will take a look in your account and help provide further guidance from there :)
OlivyaContent Specialist
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