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Asked a question 15 days ago

Feature request: It would be great to be able to choose a font for the text of the incentive email. Also, it would be very nice to address the subscriber by name then already. This does not seem to be possible right now (happy to learn, if I am wrong).

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Emily Mills
Illustrator, Author, Course Instructor

You're correct! They only work in sequences and broadcasts right now. Great idea! 

Content Specialist at ConvertKit

Hey @Medea Bindewald2! The first name shortcode will work in the body of the incentive email; it's only the subject line of the incentive email where it doesn't work right now :) 

As for the incentive email font — currently incentive emails will all use your account's default email template, so if you change the font for that template, it'll apply to your incentive emails, as well. (But I totally agree it would be nice to be able to format the incentive emails independently of your account's default template!)