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Asked a question 2 years ago

Forms not updating in Convertkit Wordpress Plugin. Keys looks correct (nothing has changed), plugin up to date. Forms wil not update. Ideas?

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Hi @dtate61 ! Did you try refreshing the forms or resetting the API connection? If not, can you try both of those and see if it updates for you? This article here88 explains how to do that.Β 

If you're still having issues, please let us know. You can also email us at help@convertkit.com57 or use the chat bubble on the bottom right hand side of your ConvertKit account dashboard to open a ticket and connect with a Product Specialist that will be able to escalate the ticket to Technical if needed. Thanks! :)Β 

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