Skip to main content
Question
images
Asked a question 3 years ago

Good morning! I recently sent a broadcast and the images did not show up! I had previewed the email in the browser and they showed fine. Any idea why this happened?

💡Make the most of your Community Member profile 

Share more about yourself! Click on your gravatar> profile > edit profile 

  • About You tab:
    • Photo: upload a picture of yourself or your brand
    • About You: let other community members know a little about you as a person, a creator, and anything else you'd like to add
    • Banner: add an image of your creator brand, logo, or an image that inspires your creativity
  • Social Media tab:
    • Let other members know where they can find you and your brand across social media platforms. This is a great additional step to connect with other creators in the industry!

Hey @sopranojam@gmail.com39, sorry for the trouble! In this case, it would be best if you reached out via help@convertkit.com31 (or via the in-app messenger in your account) and let us know the name of the broadcast, so one of our Product Specialists can take a closer look at your account specifically and troubleshoot from there.

Question Stats

572 view
1 follower
Asked a question 3 years ago
Views this month