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Asked a question 2 years ago

Greetings! I am trying to add a "X" or an option for someone to opt out of subscribing on the home page of website on Wix. how do I add this option? Thank you.!

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Hey @hello38, are you using one of our modal (popup) forms? Unfortunately, Wix requires users to create an iframe to embed content, and as such our modal and slide-in forms do not load properly (and often won't trigger properly). As a result, when using Wix we recommend using inline forms only. We have some more information on this here33. Sorry about that, I know that restriction of theirs can be frustrating 😞

If that's not what you meant, though, let us know!

Hi there! Wix requires users to create an iframe to embed content. An iframe is like a window into another website. That means, you are embedding something that layers on top of your site, which acts as a portal to another page. There can be a few limitations that come up, as a result of embedding ConvertKit Forms onto a Wix site, such as Modals and Slide-in Forms not loading or triggering properly. As a result of this, we only recommend using Inline Forms if your site is built using the Wix editor. Unlike pop up and slide in forms, inline forms will not have an option to "X" out of because they are not in front of anything. They are usually embedded in between content on your page and not in the way or blocking other content. :)