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Justin Kelsey
Asked a question 3 years ago

Has anyone experienced a bug with the spacing and font formatting within mobile emails with a contained header image? My header/text displays totally fine within the draft and the desktop email, but there's a massive space within the mobile email after the header image. Currently using the ConvertKit template for this, with the header optimized to 'Contain.' Also, the font in the mobile email does not match the template font.

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Hey @info76! We don't recommend adding a single header image directly to that slot in the Card template, as it will cause this to happen on mobile when it's set to 'Contain' (i.e. the image will take up the full width of that area, but will not stretch its height — so if the container ends up longer than the image, it will just leave white space below it, as you can see in your screenshot.)

We also have a video demo of the Card template here173 that should help clarify further :) In this case, I'd probably suggest trying a different template and add that header image as its own image block, instead of using the one built into the Card template. Alternatively, isolate the logo from the background and upload the background image into that Card template header (set to 'Cover' rather than 'Contain'), and then add your separate logo file as its own image block on top (this method is also demonstrated in the video link provided, if it helps to see a visual example!).