Skip to main content
Question
automations
Asked a question 2 years ago

Having trouble with an automated sequence. It is a sequence of reminder emails that are set up to go out to group A on week A, and group B on week B, so each group is supposed to get an email every 14 days. I defined these groups by using the filter options in each email. Now, I have set up each subsequent email in the sequence to go out every 7 days. Today both groups got an email - one was supposed to, and one was NOT. Should I be setting up delays by 14 days? I thought the sequence was triggered by days after previous email, but it looks like it is triggered by days after an email went out to a specific group?

💡Make the most of your Community Member profile 

Share more about yourself! Click on your gravatar> profile > edit profile 

  • About You tab:
    • Photo: upload a picture of yourself or your brand
    • About You: let other community members know a little about you as a person, a creator, and anything else you'd like to add
    • Banner: add an image of your creator brand, logo, or an image that inspires your creativity
  • Social Media tab:
    • Let other members know where they can find you and your brand across social media platforms. This is a great additional step to connect with other creators in the industry!

Hey @Nadya Tkachenko66, just a head's up that I responded to your question in this thread50 ☺️