Skip to main content
Asked a question 2 years ago

Hello everyone, I created a landing page and an automation such that any subscriber from the page gets added into an email sequence. However, the emails are being sent from my gmail rather than my @domain.co mail. I've deleted my gmail from email settings and even account settings and left my @domain mail as default yet its still happening?! Help please. Thanks!

💡Make the most of your Community Member profile 

Share more about yourself! Click on your gravatar> profile > edit profile 

  • About You tab:
    • Photo: upload a picture of yourself or your brand
    • About You: let other community members know a little about you as a person, a creator, and anything else you'd like to add
    • Banner: add an image of your creator brand, logo, or an image that inspires your creativity
  • Social Media tab:
    • Let other members know where they can find you and your brand across social media platforms. This is a great additional step to connect with other creators in the industry!
Kristine
ConvertKit Community Specialists

 

Hey @Kosi Ejieji29, can you happen to check your email sequence settings to what sending email address is set to default?

Hello everyone, I created a landing page and an automation such that any subscriber from the page gets added into an email sequence. However, the emails are being sent from my gmail rather than my @domain.co mail. I've deleted my gmail from email settings and even account settings and left my @domain mail as default yet its still happening?! Help please. Thanks!

If you need more assistance with this, you can also reach out to our support team at help@convertkit.com73