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Lenka Silhanova
Content Creation Educator for Creative Professionals
Asked a question 7 months ago

Hello, I'd like to report ConvertKit bug in Safari browser. It's been a few days that it's impossible to log in. Here is the process: 1) I go to the main page 2) click on login 3) get redirected to see my gavatar (see photo). I tried all the usual things like to clear cashe, etc. and I kept trying for several days, nothing. ConvertKit works normally in Chrome, though, so I assume it's just a Safari issue. (And since I'm in the process of reporting issues, ever since ConvertKit came up with the new editor, it's impossible to use this sign ' - it has to be manually copy&pasted.

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Kristine
ConvertKit Community Specialists

Hey @Lenka Silhanova52, I see that you're having issues logging in to your ConvertKit account. No worries as I have raised this to our technical team. May I know if you have tried accessing/logging in using a private browser (incognito)? Please also reach out to our support team at help@convertkit.com46 for us to help you further with your concern. 

Thipyaporn S.
Yoga Instructor I Blogger I Marketer.

Waiting get an answer as well