Hello, I just signed up to ConvertKit and I've been testing it but the landing page doesn't seem to work. I get the success message but I the email is never added as a subscriber and I'm not getting the autoresponse email. I setup a custom domain for the landing page. Any idea how to fix this?

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Hey @Hector Sanchez51! Sorry for the trouble. If you're not receiving the incentive email, we have a troubleshooting guide on that here57. Also, please note that if you have double opt-in46 enabled on that landing page, subscribers will show up on your list as unconfirmed until they click the link in the incentive email (more info on that in this answer47).

If the issue persists after those troubleshooting steps, though, please feel free to reach out to our team at help@convertkit.com46 (or via the in-app messenger in your account) with a description of this issue, the email address(s) of example subscribers experiencing it, and the name of the landing page (as it is displayed on the forms page51 in your account). One of our Product Specialists will be able to help troubleshoot further! :)

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The landing page I created doesn't seem to be sending confirmation emails once someone subscribes. I've tested it by ... Can someone help me with this? Thanks.

Do I need to upgrade to paid plan to be able to send a Lead Magnet to new subscribers who subscribe to my Landing Page? ... option when I build a landing page.

What's wrong with my landing page? It is published and I get a "success" message when I test it. But it never sends the welcome email or adds the email address

I have a PDF incentive tied to my landing page but when subscribers receive the confirmation email and click on the link ...

On a landing page, how can I send subscribers to a certain email list once they sign up? Like if I have two different ... page to a certain section of my list.

Subscribers aren't getting added or emailed. It doesn't matter if I use a form embedded on my own site or a landing page ... my subscriber list or get any emails.

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