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Asked a question 8 months ago

Hello, I'm trying to ensure I'm GDPR compliant for delivery of my lead magnet/freebie. I've got the setting turned on to show the check-box opt-in “only to subscribers currently in the EU, UK, and Switzerland (determined by IP address).” So let's say an EU subscriber wants my freebie, but DOESN'T want to be on my mailing list, so they DON'T check the box. How is the incentive still delivered to them? If they receive the same "incentive email" as everyone else, they'd have to click "Confirm your subscription" to access the freebie (see screenshot 1)- which they've already indicated they don't want to do. Even if I change the name on the button in the incentive email to something other than that, the URL code is still the confirmation of double opt-in, per the screenshot below. So how do EU subscribers get the freebie without confirming they'd like to be added to someone's mailing list if 1) they don't want to be on the list and 2) they're receiving the same general incentive email as everyone else, featuring the "confirm your subscription" button as the means of downloading the freebie?

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Music heal's | I love Food |

Hi June,

Based on your setup, they will only able to get the freebie file once they sign up and confirm their subscription. 

As a workaround if a person only wants the file and not subscribe you can add the file on your landing page itself. Add a section that says you can download the file here without subscribing.

You'll need to add a link section or just upload the file.

Or create a button and add the URL of the file as a PDF. 

You can check this guide here: How to add images and video to forms and landing pages17

I hope it helps. ​If you're still having issues or need further assistance you can always reach out to help@convertkit.com53.

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