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Asked a question 3 months ago

Hello, I notice when I test forwarding my emails (once I receive the original one) that the formatting changes. How do I make sure the email looks the same if someone was to forward it on? many thanks!

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Robert
Free Diver | Adventurer

Hello Eve -- Oh, this is new to me. I haven't encountered this kind of issue yet or got a report from one of my subscribers. As far as I know, there are times when the email format changes when it's being opened from a different inbox provider (like applemail or Microsoft outlook) due to differences in platform attributes. You might need to reach out ConvertKit support so that they ycan check it for you. You can reach them here directly: https://convertkit.com/support8