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WordPress
Asked a question 2 years ago

Hello!! I've been trying to add a ConvertKit form to my WordPress blog and it's not showing up for some reason. I've tried everything - I downloaded the ConvertKit plugin and used the shortcode, I've tried inserting the Javascript, I've reset my API key and API secret, refreshed the forms and nothing has worked. When I'm editing the website, the form shows up but when I save it and publish the changes, it keeps disappearing. Any ideas what to do? Thanks in advance!

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Hey @incantationsbyshirin51! Sorry for the trouble. We have a couple of troubleshooting guides on this topic below:

Those articles contain some additional settings to check. If that doesn't help, though, please reach out to our team at help@convertkit.com49 (or via the in-app messenger in your account) with a description of this issue, the name of the form (as it is displayed on the forms page55 in your account), and the the URL on which you're trying to embed it. One of our Product Specialists will be able to help troubleshoot further!