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Asked a question 2 years ago

Hello! I would like to clean my list but about 500 subscribers on my cold subscriber's list have a specific tag and I don't want to remove them from my list. How do I remove them from my cold subscriber's list?

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Aaron HockleyCommunity Guru
Photographer, Writer, Consultant

You can't manually mark someone as "not cold."  It sounds like the best option to do what you want is to:

  1. Go to the Cold Subscribers list, select all and tag with with a new tag "To Remove" (as an example).
  2. Create segment for folks that have the "To Remove" tag but don't have the tag of folks you want to keep.
  3. Run your cleanup process on folks in the new segment.