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Rena Washington
Author, Blogger, Podcaster
Asked a question 3 years ago

Hello! Im just realizing that I have a lot of subscribers that are unconfirmed... How do I change settings to confirm them without them having to reconfirm their subscription?

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Aaron HockleyCommunity Guru
Photographer, Writer, Consultant

By default ConvertKit asks subscribers to confirm their subscription via an email message (you'll often hear this referred to as double opt-in).  This ensures that someone really wants to be on your list and generally results in a cleaner list.

If you want single opt-in, so that anyone who enters an email address is automatically confirmed without further action, go to the form or landing page you're using, click the Email message icon to get to the Incentive Email Message settings, and find the checkbox:

Auto-confirm new subscribers

Once you've checked this box, new folks will be automatically confirmed.

You cannot email unconfirmed subscribers.

Zhenya
Content Writer / Content Marketing Strategist

Are they unconfirmed because they didn't confirm?

The easiest way is actually to send them an email and to ask if they would still like to be on your email list and if yes that they should "click this confirmation button". With this you let people confirm on their own and you sort out people who you don't need anyway.