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Asked a question 2 years ago

Hi, All automation mail sending the gmail to the destination is being bounced. When I send another mail(not gmail) to the destination, the mail is coming in normally. Have these gmail errors ever occurred? thanks.

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Hey @rachelbaek26, I'm not aware of any issues like this! Sorry for the trouble. I'd recommend reaching out to our team at help@convertkit.com17 (or via the in-app messenger in your account) with a description of this issue and examples of email addresses to which the emails are bouncing. One of our Product Specialists will be able to help troubleshoot further, and connect with our deliverability team if need be :)

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