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Asked a question 9 months ago

Hi community, I would like edit the style of my incentive email. After read this article, I can't click on the plus sign menu. I post a screenshot where you see the sign plus menu is behind the incentive email popup. Can you help me?

Where am I?

In ConvertKit you can ask and answer questions and share your experience with others!

For me, the "+" sign appears only after I've clicked in a relevant place in the Content area of the email.  ConvertKit needs to know where specifically you want to add something, and then customizes the "+" menu that appears based on whether there's already something there to configure or not.

This is happening to me too, on every browser I try. Have you found a fix for it?