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Asked a question 5 months ago

Hi community, I would like edit the style of my incentive email. After read this article https://help.convertkit.com/en/articles/3864977-the-incentive-email-editor, I can't click on the plus sign menu. I post a screenshot where you see the sign plus menu is behind the incentive email popup. Can you help me?

Where am I?

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For me, the "+" sign appears only after I've clicked in a relevant place in the Content area of the email.  ConvertKit needs to know where specifically you want to add something, and then customizes the "+" menu that appears based on whether there's already something there to configure or not.

This is happening to me too, on every browser I try. Have you found a fix for it?