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Saskia de Laat
Saskia - Seasonal Blogger
Asked a question 2 years ago

Hi everybody - last time I sent a broadcast many new subscribers didn't receive it. I had to send a second broadcast to new subscribers. So now I am wondering if it has something to do with the moment I schedule the broadcast. I have just now scheduled one to be sent on saturday. I selected all subscribers to receive it. However: if new people subscribe between now and the moment of sending, do they also get the email? Or only the people that were in the segment when I scheduled it? I can't seem to figure this out. Hope anyone knows and can help!

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Hi @Saskia de Laat31 

When you schedule the broadcast, and it's set to send to the subscribers on a specific segment, anyone who signs up before the broadcast sends out will be filtered in the segment will also receive the email.