Hey Alexis -- We apologize for the inconvenience on your end. I highly suggest that you reach out to our support so that they can check what's happening with your form. When you reach out, please let them know the title of your form and how you embedded it to your website if you use the plugin, Javascript, or HTML option. You can reach our support here: https://convertkit.com/support20

Robert
Free Diver | Adventurer