Henrique Monnerat
 · Designer and Educator

Hi Friends, I am submitting my first post in the forum. Wooohoo! Here it goes: My 1st sequence subscribers are already marked as completed. But my goal is to have an evergreen sequence. I then added a new email to that sequence, hoping that it would send to everyone but it did not. I just learned about the setting that mus be changed to make my sequence be evergreen, but I turned it on after I added the new email and everyone is marked as completed. This article (https://help.convertkit.com/en/articles/2502568-why-isn-t-my-sequence-sending) mentioned "If your sequence subscribers are already marked as completed, reach out to our support team and we can reactivate the subscribers for you." I think I will need exactly that: help with reactivating my subscribers in this sequence. Any help is greatly appreciated. Best, Henrique

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