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amber
Founder of Mental Health Rebels
Asked a question 8 months ago

Hi, I am hosting my website on Cloudways and my dev told me I'll need a separate service for SMTP to send emails. I told him I am using Convertkit and his response was: "ConvertKit is fine as long as they provide you with SMTP so that WP can send emails (registrations, resets, forms if local, etc.). Set it up, test, and you're good." I feel really confused about this. I don't really understand what SMTP is and I have no idea if ConvertKit actually works to fulfill all of my needs. Can anyone help me? Thanks!

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Kristine
ConvertKit Community Specialists

hey @amber24, your web dev might be referring to the sending email address (domain based-email) which we do support though and is highly recommended. Please check this article to get into details - Why do I need my own domain to send email?26