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Hi, I created an automation and added an event later. Somehow only new subscribers to the automation are waiting for the event and the previous subscribers don't (see picture). How can I move them into the waiting room?

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Kristine
ConvertKit Community Specialists

Hey @jv28, may I ask if you've just recently added the event date? It's possible that subscribers have completed the automation that's why only new subscribers are waiting for that event date. Could you please reach out to the support team at help@convertkit.com18 so we can check this one further?

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