Skip to main content
Asked a question 2 years ago

Hi, I have been uploading subscribers from a csv regularly into my introductory sequence but upon looking at my sequence I find that they have not been added to it. My introductory sequence seems to ONLY send to subscribers from a form and not to the uploaded subscribers once I import them. I cant figure out how to get these uploaded csv subscribers to recieve the sequence now that they have already been added to my subscriber list. Please help!

💡Make the most of your Community Member profile 

Share more about yourself! Click on your gravatar> profile > edit profile 

  • About You tab:
    • Photo: upload a picture of yourself or your brand
    • About You: let other community members know a little about you as a person, a creator, and anything else you'd like to add
    • Banner: add an image of your creator brand, logo, or an image that inspires your creativity
  • Social Media tab:
    • Let other members know where they can find you and your brand across social media platforms. This is a great additional step to connect with other creators in the industry!
aprilann
ConvertKit Community Specialists

Hi @Kimmie39 

It would be best to create a tag for those subscribers (instructions here47) and add them to the sequence via bulk action. Please check the screenshot below. If that doesn't work, it might need a little more digging from the team. I recommend that you send an email to help@convertkit.com66 so the team can take a look at your account.

Thank you!

Hi, I have been uploading subscribers from a csv regularly into my introductory sequence but upon looking at my sequence I find that they have not been added to it. My introductory sequence seems to ONLY send to subscribers from a form and not to the uploaded subscribers once I import them. I cant figure out how to get these uploaded csv subscribers to recieve the sequence now that they have already been added to my subscriber list. Please help!

Question Stats

344 view
1 follower
Asked a question 2 years ago
Views this month