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Asked a question 3 years ago

Hi, I have created my first inline form in ConvertKit and have installed the ConvertKit plugin on my Wordpress site. I am able to see the form in the dropdown menu in the ConvertKit widget settings. I can also see it in the dropdown menu for all my posts. When I choose the form for any of my existing posts and save/update post, it does not show at the bottom of the post. When I choose it for a brand new post, it works. Does it not work for existing posts or am I doing something wrong? I have refreshed, removed cache etc but still it's not working.

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Hey @enquiries66, sorry for the trouble! It should work for existing posts as well. Could you try viewing them from an Incognito window? It's possible there's something in your cache/cookies that might be interfering.

In this case it might be best to reach out to our team at help@convertkit.com91 (or via the in-app messenger in your account) with a description of this issue, the name of the form (as it is displayed on the forms page51 in your account), and the URL on which it is embedded. With that info, one of our Product Specialists will be able to help troubleshoot more specifically :)