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Asked a question 2 months ago

Hi, I have set up a landing page in Squarespace and connected this to the subscriber list in ConvertKit with Zapier. However, when the subscriber is added to the list I need an automated incentive email to go out. I have set up an automated email, but do not want to have sequence to go out. Could you please let me know how to set this up correctly?

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aprilann
ConvertKit Community Specialists

Hi @Onika14 

The incentive email will only be added if our form or landing page is used. In your case, it still needs to use the sequence feature, but to ensure they will only get one email, we suggest just placing one email within the email sequence. If you have further questions, I recommend you email help@convertkit.com10 to take a look at your account.

Thank you!