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Asked a question 2 years ago

Hi, I'm having a hard time getting ConvertKit to work with my self hosted Wordpress site. I used the Getting Started page provided by convert kit- uploaded my API and secret key, dowloaded the Convertkit Plugin, got my widget for ConvertKit in place. I built my subscriber form on Convertkit, and placed the widget in my sidebar, but the only thing that displays is the name of the form, not the actual form. Has anyone had a similar issue and can help?

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Hey @thecourtneyluxblog35! We have a couple of troubleshooting guides that include settings to check below:

If those steps don't help, I'd suggest reaching out to our team at help@convertkit.com41 (or via the in-app messenger in your account) including the name of the form (as it is displayed on the forms page40 in your account) and the URL on which it is embedded. One of our Product Specialists will be able to help troubleshoot further! ☺️