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Asked a question 2 years ago

hi i'm new to convertkit, i've just created my first email lead capture .... and in testing i notice the incentive email does not show up in the inbox... but somewhere else ... and they don't get prompt that a new mail has entered their inbox

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Aaron HockleyCommunity Guru
Photographer, Writer, Consultant

ConvertKit's team has put together an article about why Incentive Emails might be going to spam.  You can check it out right here30.