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Asked a question 2 years ago

Hi, i'm totally baffled and overwhelmed with convert kit and teachable. Im trying to set up a rule in convert kit where a user will "buy" a free challenge on Teachable and it will then start an email sequence in convert kit along with my deadline funnel. When I go to create the rule in CK, it only lets me select two of my paid products to set up the rule, and doesn't give me the option to select the free challenge. Do you have any suggestions? I really appreciate the help.

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ConvertKit Community Specialists

Hey @James Laughlin38, may I ask if you're done with the test purchase with the newly Free challenge product from Teachable? Test purchase is very important so it can pull information to ConvertKit. You might also want to check this article from our knowledgebase - Teachable: Troubleshooting38

Furparent, Mecha-builder, Graphics/ Web designer

Hiya! It looks like this needs more digging from the team. I recommend emailing our team at help@convertkit-support.com91 so they can check this out.