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Asked a question 2 years ago

Hi, I noticed that my subscriber list is not updating....a friend signed up for my free doc and I also signed up again using a different email to the one I have used before, and neither email has appeared in the subscriber list. But we both received the email with the PDF to download...

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Hey @eve76, does the form/landing page have double opt-in96 enabled? If so, the subscriber will be unconfirmed until they actually click the button in the incentive email to confirm their subscription. You can view your unconfirmed subscribers by selecting that option from the dropdown at the top of the list on the subscribers page. We also have more info about unconfirmed subscribers in the articles below:

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