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Asked a question 2 months ago

Hi, I recently changed domains, so deleted my old email from my convertkit acct and replaced it with the new acct. I recently set up a new lead magnet, with a landing page and opt in and I tested it and the incentive email came from my new (correct) email address, but the first email in the sequence came from my old email address. When I went to check in the sequence it is set to come from the new email so I don't understand why I showed it as the old one (which has been deleted from my account). IS there somewhere else I need to adjust it?

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Hi,

As far as I know there isn't anywhere else to change it, so I would reach out to support in the chat bubble or at help@convertkit.com17 to see if they can get it straightened out! 

Hope that helps!