Skip to main content
Asked a question 19 days ago

Hi. I've set up the DNS records, but I can't click on 'refresh' to validate them. Not sure why?

๐Ÿ’กMake the most of your Community Member profileย 

Share more about yourself! Click on your gravatar> profile > edit profileย 

  • About You tab:
    • Photo: upload a picture of yourself or your brand
    • About You: let other community members know a little about you as a person, a creator, and anything else you'd like to add
    • Banner: add an image of your creator brand, logo, or an image that inspires your creativity
  • Social Media tab:
    • Let other members know where they can find you and your brand across social media platforms. This is a great additional step to connect with other creators in the industry!
Bookworm, Book Collector, and Loves Cooking.

Hi there,

If the domain is pointing somewhere else aside from the Convertkit records, it may not validate. If you want to point the domain to Convertkit, make sure you don't have any A records pointing to a different IP aside from Convertkit's. You can also reach out to the team at help@convertkit.com1 for further checking.

Question Stats

28 view
1 follower
Asked a question 21 days ago
Question Edits
Views this month