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Asked a question 6 months ago

Hi. I want to start using ConvertKit for to send out my newsletters, but when I tested it, it ended up in my Spam folder. How can I avoid that with my subscribers? Thank you

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ConvertKit Community Specialists

Hi there!

For sending out emails from Converkit, All marketing emails should be sent from a domain you own, not from a personal account at a provider domain, like @gmail, @aol, @hotmail, @yahoo, etc., if you use those emails; this may negatively impact your deliverability.

For your reference:
Why do I need my domain to send emails?11

If you are already using a domain email and still ended up in the Spam folder, I recommend you email help@convertkit.com13 to look at your account.

Thank you!