Skip to main content
Question
Asked a question 7 days ago

Hi. I want to start using ConvertKit for to send out my newsletters, but when I tested it, it ended up in my Spam folder. How can I avoid that with my subscribers? Thank you

💡Make the most of your Community Member profile 

Share more about yourself! Click on your gravatar> profile > edit profile 

  • About You tab:
    • Photo: upload a picture of yourself or your brand
    • About You: let other community members know a little about you as a person, a creator, and anything else you'd like to add
    • Banner: add an image of your creator brand, logo, or an image that inspires your creativity
  • Social Media tab:
    • Let other members know where they can find you and your brand across social media platforms. This is a great additional step to connect with other creators in the industry!
aprilann
ConvertKit Community Specialists

Hi there!

For sending out emails from Converkit, All marketing emails should be sent from a domain you own, not from a personal account at a provider domain, like @gmail, @aol, @hotmail, @yahoo, etc., if you use those emails; this may negatively impact your deliverability.

For your reference:
Why do I need my domain to send emails?3

If you are already using a domain email and still ended up in the Spam folder, I recommend you email help@convertkit.com5 to look at your account.

Thank you!