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Asked a question 8 months ago

Hi set up a subscriber download and when I fill it out the incentive email is not going out any ideas about what I am doing wrong?

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Hi @heartdrect28 possible reasons why the incentive email is not going out is that your account is not fully verified and your email sending is disabled. 

It can also be delivered but went to spam. 

I highly recommend checking with help@convertkit.com15 so they can review your account and help you fix this. 

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