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Tom Barrett🌟Community Influencer 🌟
Writer, coach and consultant - Dialogic Learning
Asked a question 11 months ago

Hi team - hope you are well. I am reposting a question here as CK Support was not able to help me this morning. My query is about checkbox opt-in results. I have a webinar registration landing page running and added a 'get Tom's newsletter' checkbox opt-in too. Linked this to a common newsletter tag. But here is the spanner - I remembered I also have a catch-all automation for any form completion to add the same newsletter tag. Is there a way to look at the check box opt-in results (yes/no metadata) from the webinar landing page? My intention is to understand who registered and checked yes/no without using the tag, so I can segment retroactively. Any ideas or workarounds would be great - I have tried the CSV download which shows tags but no indication of the sequence the tags were added, tag source, or checkbox meta-data.

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ConvertKit Community Specialists

Hey @Tom Barrett31, I'm sorry to know that the support team was unable to help you with this concern. I believe this can be done in automation wherein you can set a condition but we still need to dig deeper to check what options/workarounds we have for you. Can you please try to reach out to the support team again at help@convertkit.com21 and look for me (Kristine)? I'll be more than happy to take over and help you out with this one. Cheers! 

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Asked a question 11 months ago
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