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rallison
Asked a question last month

Hi there! I've connected my Wordpress / Elementor Site with ConvertKit, copying the API and Secret Key over. On ConvertKit, I have a few tags, including one that has the word Sixblocks in it. I have another with "BPG" or "Bloomington Praxis Guild" in it. My problem is that when someone clicks on the link to subscribe from my Wordpress / Elementor site, an email is sent from ConvertKit asking the user to confirm their email address. Instead of an email introducing Sixblocks, a new newsletter, which is desired, it introduces the Bloomington Praxis Guild newsletter. Has anyone ever experienced this? How did you solve it?

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aprilann
ConvertKit Community Specialists
Answered last month

Hi there!

There's a high chance that your form from Convertkit used for your Wordpress has the double opt-in enabled8. That's why it's asking for confirmation before they can be added to your list. But it would be best to email help@convertkit.com3 to look at your account.

Thank you!

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